Effective Date: September 27, 2026 · Last Updated: September 27, 2026
Puedo (“Puedo,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use the Puedo website, mobile application, and related services (collectively, the “Service”).
By using Puedo, you acknowledge the practices described in this Privacy Policy.
Depending on how you use Puedo, we may collect the following categories of information.
Information You Provide. When you create an account, subscribe to Puedo Premium, contact us, or otherwise use certain features, we may collect: Name; Email address; Account login information; Search preferences and information you enter into Puedo; Location information that you choose to provide, such as a city or destination; Shopping preferences, including product type, size, color, budget, or other search criteria; Travel preferences and trip information; Housing search preferences, such as location, rental or purchase preferences, budget, and property requirements; Restaurant or dining search preferences; Information you provide when contacting customer support.
Please do not enter sensitive personal information into Puedo unless the Service specifically requests it and provides an appropriate reason for collecting it.
Payment Information. Puedo uses third-party payment processors, including Stripe, to process Premium subscriptions and payments. Puedo does not directly store your full credit card number, security code, or other complete payment-card credentials on our own servers. Payment information is processed by the applicable payment provider according to its privacy policy and terms.
Automatically Collected Information. When you use Puedo, we may automatically collect certain technical and usage information, such as: IP address; Device type; Browser type; Operating system; App version; General usage information; Pages or features accessed; Search activity and search counts; Date and time of activity; Referral or campaign information; Cookies and similar technologies.
We may use this information to operate the Service, maintain security, understand usage, prevent abuse, and improve Puedo.
We may use information we collect to: Provide and operate Puedo; Process searches and return relevant results; Provide restaurant, shopping, travel, housing, and other search functionality; Create and manage user accounts; Track free-search usage and enforce Puedo's free-search limits; Process Premium subscriptions and payments; Provide subscription management and customer support; Improve and develop Puedo; Personalize search results and experiences; Detect fraud, abuse, unauthorized access, and other security issues; Analyze usage and performance; Communicate with you about your account, subscriptions, updates, or support requests; Comply with legal obligations; Enforce our Terms of Service.
Puedo is designed to help users find products, restaurants, travel options, housing, and other services based on information they provide.
Search information may be processed by Puedo and, where necessary, third-party providers or data sources used to provide search results.
We may retain search information for purposes such as providing the Service, improving functionality, measuring usage, preventing abuse, and developing new features.
Puedo does not guarantee that every search result is complete, current, accurate, available, or suitable for your particular needs.
Some Puedo features may allow you to search based on a city, destination, neighborhood, or other geographic information.
If a feature requests access to your device's location, we will request the applicable permission where required.
You may choose not to provide location information. Some location-based features may not function fully without it.
Puedo may use cookies, local storage, pixels, analytics technologies, and similar technologies to: Keep you signed in; Remember preferences; Maintain security; Measure website and application performance; Understand how users interact with Puedo; Improve the Service; Support marketing or advertising functionality where applicable.
You may be able to control cookies through your browser or device settings. Disabling certain technologies may affect some functionality.
Puedo may use third-party companies and services to operate and improve the Service.
These may include providers for: Payment processing; Hosting and infrastructure; Authentication; Analytics; Maps and directions; Search and data services; Product and retail information; Restaurant information; Travel information; Housing or property information; Communications; Security; Advertising or marketing.
Third-party providers may process information according to their own privacy policies.
Puedo does not control the privacy practices of third-party websites, stores, restaurants, travel providers, property providers, or other external services linked through Puedo.
Puedo Premium may be offered through recurring subscriptions. Current subscription options may include: $9.99 per month; $79 per year. Prices may change in the future, subject to applicable law and appropriate notice.
Payments are processed through third-party payment providers such as Stripe.
Puedo may receive information necessary to identify and manage your subscription, such as your name, email address, subscription status, payment status, and transaction identifiers.
Puedo does not receive or store your full payment-card number when payment is processed directly by the payment provider.
We may disclose information: To service providers that help us operate Puedo; To payment processors; To analytics, infrastructure, security, hosting, and technology providers; When necessary to provide a feature you request; When required by law, legal process, or government authority; To protect Puedo, our users, or others from fraud, abuse, security threats, or unlawful activity; In connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction; With your consent or at your direction.
We do not sell your personal information for money.
We retain information for as long as reasonably necessary to: Provide the Service; Maintain your account; Process subscriptions; Maintain business and transaction records; Prevent fraud and abuse; Resolve disputes; Enforce agreements; Comply with legal obligations.
When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law.
You may request deletion of your Puedo account and associated personal information by contacting us at hellopuedo@gmail.com.
Certain information may need to be retained where required by law, necessary for legitimate business purposes, or reasonably necessary to prevent fraud or abuse.
We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Puedo is not intended for children under 13 years of age.
We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to Puedo, please contact us so that we can take appropriate action.
Depending on where you live, you may have certain rights regarding your personal information, including rights to: Access information we maintain about you; Request correction of inaccurate information; Request deletion of certain information; Request information about how your information is used or disclosed; Object to or restrict certain processing; Withdraw consent where processing is based on consent; Request a copy of certain information.
These rights vary by jurisdiction and may be subject to legal exceptions.
To make a privacy request, contact hellopuedo@gmail.com. We may need to verify your identity before completing certain requests.
If you are a California resident, California privacy law may provide you with additional rights regarding your personal information.
Depending on applicable law, these may include rights to know, access, correct, delete, or limit certain uses of personal information and to receive information about applicable privacy practices.
Puedo does not sell personal information for monetary consideration.
If Puedo's practices change in a manner that affects these rights, we will update this Privacy Policy as appropriate.
Puedo may be accessible to users in different countries.
If you use Puedo outside the United States, your information may be processed in countries other than the country where you live.
Different countries may have different privacy laws and protections.
Puedo may provide links to third-party websites, including stores, restaurants, hotels, travel providers, real estate websites, mapping services, and other businesses.
We are not responsible for the privacy practices, content, security, availability, or policies of third-party websites.
You should review the privacy policies of third-party services before providing them with personal information.
We may update this Privacy Policy from time to time.
When we make changes, we will update the “Last Updated” date above.
If material changes are made, we may provide additional notice where required by law.
If you have questions about this Privacy Policy or Puedo's privacy practices, contact us at:
Puedo
Email: hellopuedo@gmail.com
Website: https://puedo.app
By using Puedo, you acknowledge that you have read and understood this Privacy Policy.